Data Recovery Services
Data Recovery Solutions Australia
We solve even the most complex data recovery cases.
We offer fast and reliable data recovery services to swiftly reunite you with your critical data, ensuring your business gets back up and running smoothly while safeguarding your precious memories for upcoming family events. Contact us to speak directly to an Engineer.
Common symptoms of a failed drive include:
- PC or Laptop reports “no boot drive”
- External USB Drive does not mount or appear in “My PC”
- Hard Drive making “clicking” or “Whirring” noises.
- BSOD on data access
- Drive appears as “RAW” or “Unformatted”
- Missing Folders and Files
- I/O errors on data access
- Very Slow Data Access
- Drive Appears in File Manager for just a few Seconds
- External Hard Drive crashes the PC or MAC
- OS Prompts the User to Format the Drive
- Drive Refuses to Mount on a MAC
- Reported with “Reallocated” or Bad sectors.
- Hard Drive Does Not Spin at All
- Drive Does not Appear in BIOS/UEFI
- Files and Folders on the Drive Appear Corrupted
- Reported as SMART failed
- Data Decryption Failed
Read/Write Heads Repair or Replacement
The most common causes of the read heads failure is physical shock damage, overuse or in some cases factory faults.
We employ a combination of commercially available tools and our proprietary expertise to replace and repair read heads, ensuring access to data on the patient hard drive.
If you’re unsure whether your data storage has failed or is in the process of failing, and your stored data is critically important, we can arrange for a technician to visit your location for a thorough diagnostic assessment. This ensures accurate identification of any issues affecting your data storage, as well as other IT concerns such as networking or cybersecurity.
Printed Circuit Board (PCB) and electric damage
PCB damage, including firmware damage (ROM), can prevent a hard drive from powering on or spinning up after a power surge or unsafe shutdown.
Drawing on our expertise and deep understanding of various hard drive brands and models, we adapt new logic boards to patient drives and reconstruct corrupted PCB firmware, thereby restoring access to critical data.
After sending in your device for a free assessment, we will evaluate the extent of the damage and categorize your case into one of our three recovery tiers, each with a flat-rate pricing. Please contact us for information on our current rates:
Category 1
Logical/Software
- Deleted or re-formatted files
- File System Corruption
- Corrupted Partition
- Files backup service
- Security Locked Device
- WD My Book Decryption (Lost Board)
Category 3
Clean Room/Physical
- Stiction – Heads Stuck To Platter Surface
- Damaged Read/Write Heads
- Fire & Liquid Damage
- Damaged Motor
- Electrical Surge
- +Any Other Clean Room Work
Category 2
Hardware/Firmware
- Damaged Printed Circuit Board (PCB)
- Damaged USB Port/SATA Port
- Firmware Corruption/Repair
- Bad Sectors/Read Errors
- Liquid/Fire Damaged PCB
- System Area Damage
I cannot access my data!
The most crucial step to prevent further damage is to power off the hard drive immediately. Cease any attempts to use it and refrain from allowing anyone unfamiliar with the process to handle or attempt software scans or modifications on the disk. Following these precautions significantly enhances the likelihood of successful data recovery.
Are you able to recover my data?
When it comes to recovering data from a failed Solid-State Drive (SSD) or Hard Disk Drive (HDD), timing is crucial. We understand the urgency and have the skills, knowledge, and state-of-the-art equipment to offer the safest and most effective data recovery solutions available worldwide. In fact, we’re so confident in our expertise that if we’re unable to recover your data, you won’t incur any charges.
Why choose us?
Our data recovery engineers are Ace Labs accredited and proficient in the latest data recovery techniques. We utilize top-of-the-line equipment like the PC-3000 and maintain class 100 cleanroom environments, ensuring the highest standards of recovery. With one of the highest success rates in the industry, we are trusted by numerous IT providers and computer repair shops who outsource their data recovery to us.
How fast is the emergency service?
In essence, our emergency service ensures that your job receives top priority, with our team working tirelessly around the clock, 24/7, until your data is recovered. Depending on the complexity, recovery times can vary from 1 to 2 days for some cases to potentially up to a week for others. Occasionally, quick repairs are completed swiftly, but imaging processes can still extend the overall duration significantly.
We understand the urgency of data loss situations. Our dedicated team is committed to responding swiftly and efficiently.
Get in touch today or call 1300 846 333
